Reference

Privacy Policy for Your Account

0ipl handles account details, UPI wallet records, device checks and support chats under this Privacy Policy before you open an account.

UPI DATA USEPAYTM RECORDSPHONEPE CHECKSCOOKIE CONTROLS

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How This Policy Applies in India

0ipl Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies when you create, access or manage your account, use wallet services, speak with support or adjust privacy choices in the account area. We collect data needed for account checks, payment processing, fraud prevention, service messages and legal duties. UPI, Paytm, PhonePe and

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Google Pay records may include transaction references, time stamps, account identifiers and status results, but not your full banking login details. We may share limited data with payment processors, verification vendors, hosting providers and support tools where they need it to perform their role. Eligibility and
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access depend on local law and are available where local law permits. If a rule requires us to keep records for audits, disputes or tax duties, deletion may be delayed until that duty ends.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Three Ways to Reach Privacy Support

Questions about this Privacy Policy should go through a privacy contact path, not a general promo chat.

Privacy email Write to [email protected] with your account email, phone number and the privacy request you want handled. Avoid sending bank passwords or screenshots that show full wallet credentials.

Account chat Use chat after logging in when you want us to link the request to your account. The team can record your correction, access or deletion request without exposing payment passwords.

Security escalation If you think your account data was accessed without permission, contact support at once. We may ask for device details, recent login times and wallet reference numbers to check activity.

DATA PRACTICES

Six Privacy Checks We Use

Privacy work is handled through account controls, payment verification logs, cookie settings and support records.

Account data

We use your name, phone number, email, date details and verification files to set up and maintain your account. These records help us confirm that requests come from you.

Payment records

UPI, Paytm, PhonePe and Google Pay activity is stored with transaction IDs, timing and status results. We use those fields for reconciliation, withdrawal checks, disputes and fraud monitoring.

Cookie choices

Cookies help keep you signed in, remember device settings and measure whether pages load correctly. You can clear cookies in your browser, though some account functions may then ask for fresh verification.

Security logs

We record login time, IP address, device type and account actions to detect unusual access. These logs support account recovery and help us respond if you report an issue.

Retention periods

We keep records for as long as they are needed for account service, payment checks, legal duties and dispute handling. When a purpose ends, we delete or anonymise data where possible.

Request handling

You can ask to access, correct or remove eligible data through the privacy email or account chat. We verify your identity first, then explain what can be changed and why.

Answers About Your Privacy Rights

These answers explain how we handle privacy requests, wallet records and cookie choices. They are written for everyday account use in India, so you know what to expect before you contact us. For anything sensitive, send the request from the email or phone linked to your account.

We collect details such as name, phone number, email, device data and verification records. Payment references from UPI, Paytm, PhonePe or Google Pay are added when you use those wallet options.

Yes. Send the correct detail through privacy email or logged-in chat, and we will verify the account before making changes. Some fields may need fresh documents before we update them.

You can request deletion of eligible data. Some records may be kept longer for payment disputes, fraud checks, tax duties or legal requirements, and we will explain the reason when that applies.

We store transaction references, status results and timing data, not your UPI PIN or wallet password. Access is limited to teams that handle payment checks, disputes and account safety.

Cookies do not replace your privacy rights. They support login sessions, language settings and page performance checks. You can clear them in your browser, but you may need to verify your account again.

Support records are available to authorised staff who need them to answer your request, investigate account activity or resolve payment questions. We do not ask for wallet passwords in chat.

The Privacy Policy applies when you use our account services, but eligibility and access depend on local law and are available where local law permits. Privacy requests can still be sent through our contact paths.

Privacy Policy for Your Account

Three Ways to Reach Privacy Support

Six Privacy Checks We Use

Account data

Payment records

Cookie choices

Security logs

Retention periods

Request handling

Answers About Your Privacy Rights

01 What data do you collect when I open an account?

02 Can I ask you to correct my account data?

03 Can I ask for my data to be deleted?

04 How are UPI and wallet records protected?

05 Do cookies change my privacy choices?

06 Who can read my support chat records?

07 Does account access affect this Privacy Policy?

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